1. Browse
  2. Shopping Cart
  3. Personal Info
  4. Payment
  5. Confirmation

Course Details

Dealing with Difficult People

Understanding people and being able to work with them is one of the major keys to management and life success. In this course you will learn to identify and cope with some of the most difficult behaviours you may encounter. Topics include: personality styles, establishing rapport, body language, matching and mirroring techniques and the skills necessary to feel totally connected with individuals. Mandatory group work.


CRN
Fee
60+
Day
Date
Time
Instructor
Location
Status

Dealing with Difficult People

7282

$308.20

$266.20

MAY 10-AUG 16

Distance, OL


Questions?
Call Distance Education
(613)969-1913, ext 2185
distance@loyalistcollege.com