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Course Details

Creating a Corporate Service Culture

Students review the basics of corporate culture and how corporate culture impacts on customer service. Areas of study include service environment, organizational openness and influencing others to adopt a service culture. As a project, students learn to create a customer service culture action plan based on identifying gaps between current and desired practices. Mandatory chats.


CRN
Fee
60+
Day
Date
Time
Instructor
Location
Status

Creating a Corporate Service Culture

3741

$295.12

$255.92

JAN 16-APR 23

Distance, OL


Questions?
Call Distance Education
(613)969-1913, ext 2185
distance@loyalistcollege.com