This course will identify the key administrative and record keeping functions involved in effective case management practices. Students will be introduced to the processes and procedures involved in effective case management including intake, the first interview, conducting social histories/assessment forms, developing service plans, monitoring, referring as well as developing goals and objectives for the client. Students will also be introduced to documenting and recording procedures as well as case consultation and case conferencing. Included with all the process listed above, students will also learn various communication skills including motivational interviewing, reflective listening, how to ask questions, dealing with difficult issues, addressing and disarming anger and more. The course will also introduce legal issues associated with case management, including confidentiality. Students will also engage in an in-depth look at screening and assessment practices and models including the Substance Abuse Screening Inventory (SASSI), C.A.G.E. assessment, MAST and other assessment inventories as identified. |
